Clay County Mutual merged with Norfolk Mutual forming what is now known as Farmers Union Midwest Agency in Clay Center. It is an independent full-service agency. Which means selling multiple types of insurance to meet the needs of their customers.
They have two offices to better serve their future and present customers. The Clay Center office is found at 208 West Fairfield.
Lori Veik is the first employee you will see or talk to when contacting the office. She brings 20 plus years of knowledge and quality experience to the team as office manager. Veik lives in Clay Center.
Dan Matthews has been a licensed insurance agent since 2019. He is no stranger to Clay County, as he was previously an area claims adjuster. Dan moved from Fullerton to Clay Center.
Andrew Malone has been sharing his insurance experience for about four years as a licensed agent. Andrew likes the hands-on experience with the insurance career. He has opportunity to be able to take time to talk to clients to understand their needs. Andrew and his family live in Clay Center.
L Wayne Johnson has stepped down from his core position at the agency. He does stay connected with the office staff, as a lot of the customers are two or three generations. This keeps within continuity within the office setting to help present and future customers with the transition of fresh faces.
The Hastings office found at 1021 West 2nd Street., Peyton Traudt started working as office manager and a licensed agent in January 2026. She graduated from Bellevue University. She brings energy and excitement to sharing insurance with clients. Peyton is also from Clay Center.
It takes special training courses in the State of Nebraska to become a licensed insurance agent. It does not stop there for the agents; licenses require renewel every two years along with continuing education. The insurance world changes constantly just as the daily needs of people’s lives change.
For the clients who want to manage their policies and claims, an app is available for them to conduct their business. The best way to renew insurance policies is setting up an in-person appointment to review and answer policy questions that may arise.
Finding the correct type for each client’s situation is imperative to keep in mind when buying insurance, the lowest cost level is not always the best coverage for the needs.
Looking at all aspects before making a final decision is what Malone and Matthews strongly suggest. For a young person or new business owner, just starting out, one of the most important coverages suggested by Malone is “the necessity to protect yourself would be starting with liability.”
One of the biggest concerns Malone and Matthews have met through the years is the lowest cost level is not always the best coverage for the needs of the customer. Reviewing all aspects before making a final decision helps figure out what is good for the client.
The staff feels that developing a relationship with clients is important. Educating clients about insurance coverage needs, reviewing coverages regularly and what to do when filing a claim. Their customers are not just customers; they become family as their insurance needs evolve.
“We believe being a local agency means more than selling insurance. It means being involved and supporting the community that supports us,” according to Malone.
